Tenant Resources
Submit a Maintenance Request
Online
Non-Emergency Requests
For routine maintenance, submit your request through PropertyMeld. Our maintenance coordinator reviews every request and dispatches quickly.
Opens app.propertymeld.com/tenant/block-and-associates-realty/ in a new tab. PropertyMeld is an external system.
By phone
Emergency Maintenance
For emergencies — active water leaks, no heat in freezing weather, electrical hazards, gas smells, or lockouts — call our emergency line immediately.
Emergency Criteria
What Counts as an Emergency?
01
Active water leak or flooding
02
No heat when outside temperatures are below 40°F
03
Gas leak
— also call 911 and evacuate
04
No hot water
05
Complete loss of electricity (not a utility outage)
06
Broken exterior door or window (security issue)
07
Sewage backup
Routine Requests